AirAsia continues to soar when it was named Asia’s Leading Low-Cost Airline for the sixth year in a row at the 2018 World Travel Award Asia and Australasia.
The airline was voted best in category by travel and tourism professionals worldwide for commitment to excellence in service, ahead of Air India Express, Firefly, GoAir, JetKonnect, JetStar Airways, Lucky Air, Nok Air, Scoot, SpiceJet, Tigerair Taiwan and West Air.
AirAsia Group chief executive officer Tan Sri Tony Fernandes said the award is recognition of the low-cost carrier’s continuous efforts to set the standard for low-cost air travel in the region.
“We have been working hard to elevate our guest experience through greater digitalisation, from check-in and boarding to online shopping to customer service, while maintaining our uniquely Asean hospitality,” he said.
AirAsia also won Asia’s Leading Low-Cost Airline Cabin Crew, beating Air India Express, Firefly, GoAir, JetKonnect, Jetstar Airways, Lucky Air, Nok Air, SpiceJet and West Air.
The World Travel Awards is one of the most prestigious, comprehensive and sought after awards programme in the global and tourism industry.
Earlier in July, AirAsia was named the World’s Best Low-Cost Airline for the 10th time in a row at the 2018 Skytrax World Airline Awards.